OpenAI describes how three AI-native companies—Basis, Clay, and Exa Labs—apply AI agents across their operations. According to the item, these companies use agents to improve onboarding, account management, and developer integrations, and the piece is framed around lessons enterprise leaders can adopt.
Why it matters
The examples point to concrete operational areas where AI agents are being applied rather than general claims, offering enterprise leaders reference points for how workflows can be turned into repeatable capability.
Who should care
Enterprise leaders and teams responsible for onboarding, account management, and developer integrations are the intended audience for the practices outlined.